Once again we (and all member libraries) are experiencing a problem with the Evergreen Circulation system. Many patrons are coming up as expired even though they have items currently checked out. For some reason the system will not let those patrons renew their items causing overdues and fines. Please contact the library if you are experiencing this problems. Unfortunately this is a problem with the program and hopefully they will find a simple solution quickly. For some reason the providers are requesting yearly expiration dates to keep the system from having too many accounts that are not being used.
No comments:
Post a Comment